Glen Ellyn Public Library Wi-Fi Access

We offer WiFi access to patrons and guest who bring their own equipment. Some things to note:

Availability during business hours

Monday-Thursday 9:00-8:55
Saturday-Friday 9:00-4:55
Sundays 1:00-4:55

Cost
Free - users provide their own equipment

Internet Access
Guests agree to our Library Internet policy. Full Internet access is available to Glen Ellyn Card holders in the Internet room and to Guests at the walk up station.

Logging On
Once the laptop is on, a balloon message pops up in the lower right hand corner indicating that a wireless network is available. You can open an Internet browser and access our T1 line.

Pop-up Ads
Please turn off the pop up blocker, until the acceptance page and timer pop up. You can also agree to accept popups from our site.

Welcome Page
The browser will open to our welcome page. Ask at the reference desk for the user name and password. After entering it the user agreement pops up. Click on “accept” to access the Internet. Minimize the User Login Status Box. It is a timer and has the log off button.

Time Out
After fifteen minutes of inactivity, the session will close. The general session will end after four hours.

Laptop Settings
To access the network you should have your TCP/IP set to obtain an IP address automatically and obtain a DNS server automatically. To check the settings: in the lower right hand corner right click on the network icon and go to properties. Click on TCP/IP to highlight the line. Then click on properties. Our wireless is called ge_wifi.

Note to AOL users or modem users

If you click on the Internet Explorer Browser and it automatically goes to the AOL browser, please do the following: Open the IE Browser. Click on Tools, Internet Options and click on the connections tab. Change the radio button to “Dial whenever a network connection is not present.” Next, click in the Local Area Network (LAN) settings and check “automatically detect settings.” If you would like to access your AOL email go to aol.com.

Things to check when you can not connect

Windows XP Pop-up Blocker is found under Tools: Scroll to Pop-up Blocker then click on Turn off Pop up blocker. Two Pop-up windows have to open in order to complete the log on process. 1) The Acceptance page and 2) The timer with the Log off button which must be minimized. Feel free to turn on the Pop-up Blocker once you are on the Wireless Network.

If the Acceptance page still does not come up check for pop-up blockers from Utilities like Google Search Bar.

Norton Internet Security, not the Virus Protection, may have to be disabled until after you get logged on.

Tech Talk

Our access point is 802.11g 2.4 GHz, 54-Mbps ((Mbps is a data transfer rate of Mega (million) bits per second.)) It is backward compatible with 802.11b which means the good news is that "b" devices will talk with "g" stuff and vice versa. It supports up to 253 simultaneous users at speeds up to 54 Mbps at distances up to 100 meters (328 feet.) Reality check: the farther away from the access point, the slower the packets move; the more people on the network, the slower the packet movement. Also the type of media in the packet affects the speed.

Security

The Internet is a public network. Be aware that information sent from your laptop can be intercepted by anyone else with a wireless device and the appropriate software. Transmitting any personal information such as passwords, credit card or Social Security numbers while using any wireless “hotspot” including the Library’s, is not recommended. If you choose to send personal information make use you are connected to a Web site that encrypts data using Secure Socket Layering (SSL).

Virus and security protection is the responsibility of the patron.

Technical support from Library Staff

Library Staff is unable to assist with setting up wireless Internet on your computer; you are responsible for the set up or modification or troubleshooting of your own equipment.