Frequently Asked Questions
How do I find out what I have checked out?
Why can't I renew some items?
How do I get a library card?
What storytimes do you have for kids?
What magazines do you have to check out?
What are the loan periods?
Historical Society Information
How do I find out what I have checked out?
Change your PIN - Your default PIN is CHANGEME. Please login using CHANGEME as your PIN. If you want to change your PIN click My Account and follow the instructions.
Renew items - You can renew items online as long as they have not been renewed before and as long as there is no reserve on the item. Go to My Account and follow the instructions to renew.
Review your account - You can see what you have checked out, when those items are due and what you have on reserve. Go to My Account and click on Review My Account.
Sign up for email notices - You can receive notices by email. Go to My Account and click on Get Library Notices Faster.
Why can't I renew some items?
Items that are on reserve for another patron cannot be renewed. Items that have been renewed once cannot be renewed again. If you have fines of over $10.00 the computer will not let you renew. If you have an item checked out that is six weeks overdue, the computer will not let you renew.
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How do I get a library card?
To get a library card you must come in person to the library with the following IDs.
If you live within the incorporated Village of Glen Ellyn (you or your landlord pay property taxes to the Glen Ellyn Public Library) you will need:
- Photo verification of your identity
Examples: valid school ID, valid drivers license, State ID card, passport
- Documents with the same name, and current address (within the Village of Glen Ellyn) to establish residency in the incorporated Village of Glen Ellyn
Examples: valid IL State drivers license, current utility bill with your name and address, checkbook with your name and street address (not P.O. box)
If you live outside the incorporated Village of Glen Ellyn (you or your landlord don’t pay taxes to the Glen Ellyn Public Library)
- Verify that you do not live in an area that already provides tax-supported library service to you as a local benefit.
We can assist with this verification. Most library resources are available for loan to residents of other surrounding communities that provide library service.
- Bring your current property tax bill or current rent receipt, with current address, to the Library.
The Library utilizes the "tax bill" method for calculating annual charges for full local library privileges, comparable to the tax bill paid by local residents. We can calculate this charge for you immediately.
For further information, contact the Circulation Services Department
at 630-469-0879.
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What storytimes do you have for kids?
"Jump Start" (for babies 6 – 23 months old & parent) features classic nursery rhymes, finger plays, songs and books, all designed to help children develop listening and motor skills while learning language and story patterns. Since this is a one-on-one child & parent interaction, other siblings, cannot be taken into the story time. Children must be the correct age on January 17th.
3 – 5 Year Old Storytime is designed for children to attend alone. Because we gear this program for specific ages, please do not ask us to make exceptions.
4 – 7 Year Old Storytime is designed for young school age children, and includes stories, educational activities, and fun.
All Ages Drop-In Storytimes* (Parents and Siblings Welcome) are designed for families with multiple age groups to come together. This is an alternative for children who wish to attend storytime with a parent.
Toddler Time Drop-In* (Parents and Siblings Welcome) is a flexible storytime with more songs to appeal to a younger age group, although all ages are welcome to attend.
*Children under 3 must be accompanied by an adult.
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What magazines do you have to check out?
Find an alphabetical list of periodicals owned by the library.
Search the magazine index Infotrac (note: you must have a Glen Ellyn library card to search the index)
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